F.A.Q.

When to repair? When to replace?
This is sometimes a difficult question. Until recently, as long as a system was in overall good condition and performing properly, recommending repair over replacement was a viable option. Today, however, with skyrocketing utility costs, replacement has become a much more cost-effective option. In many cases, you can cut your system operating cost by 30-50% by replacing your old, worn out furnace and/or air conditioner. General rule of thumb: if your system is over 10-yrs. old, if your service repair bills are increasing in price and/or frequency, or if the repair is going to exceed 20% of the total unit replacement cost, it is time to consider a new comfort system. Our technicians and comfort consultants will always try to provide you with the information you need to make an intelligent decision.

Should I set the thermostat Fan setting to “Auto” or “On”?
This answer depends on your circumstances. We generally recommend leaving the fan in the “On” position if you live in a 2-story home, or if you have rooms that are significantly further from your furnace than others. Letting the fan run constantly helps keep the temperature throughout your home more even. Letting the fan run continuously also can cut down on the wear-and-tear of your blower. In addition, when the fan is “On”, the air is being filtered. If you have a high-efficiency air filter, this can significantly improve the air quality in your home. Leaving the fan in the “Auto” position allows the fan to operate only when there is a call for “Heat” or “Cooling”. With new ICM blower technology available for furnaces and air handlers today, operating your fan can cost literally pennies per day. For more information on these products, contact us.

How often should I change my furnace filter?
This would depend on the type of air filter you have. Many of the high-efficiency, allergy-reducing “media” filters only need to be replaced once or twice per year. Electronic air cleaners should be removed and washed every 60-days or so. Standard 1″ fiberglass filters should be inspected or replaced monthly, as these only provide minimum protection for your heating and cooling equipment and provide little or no improvement in air quality. You might want to contact us about upgrading to a higher-efficiency pleated filter, or to another of the above-listed high-efficiency filtration systems.

Is there a “Best Time To Purchase” a new comfort system?
Good question. Obviously, the best time to buy is when Demand for our products and services is lowest. This usually occurs in the spring and fall. Some manufacturers offer incentives between Sept.-Nov. and Mar.-May. These incentives range from “Cash Rebates” to “Extended Warranties”. We will be there for you whenever you call, but if your budget allows, and your equipment doesn’t give out, spring and fall might provide for the best “deal”.

Why should I have my system serviced on a bi-annual basis?
It’s very simple. In Louisville, the average heating & cooling system operates 3,000 hrs. per year, minimum. Now let’s see, if you drove your car just 60 miles per hour for 3,000 hours, that’s the equivalent of 180,000 miles. Would you go that far in a car without servicing it? Of course not! HVAC equipment that is regularly cleaned and serviced lasts much longer, operates much more efficiently, and breaks down far less frequently than equipment that is poorly maintained. We also offer discounts on labor and parts for our “Energy-Saving Customers”.

Contact us if you’d like more information. (502) 583-1759